"A study of the method for supporting an analysis of the latent PSFs in the potential incidents - Development of the prototype system for auto-extraction/ assessment of latent PSFs that are included in the report documents - "
-K.Kiyota and Y.Okada
"A Study on a Structure of Customers’ Mental Images on the Safety in Railroad Services - An Evaluation of Safety Management in Transportation Bureau from the Viewpoint of Customers’ Satisfaction/Comfort/Safety -"
-M.Wakata, K.Takahashi and Y.Okada